Privacy Policy
Program: Client Communication — Brand: Branch Properties — Last updated: 2026-04-20
This Privacy Policy explains how we process personal data for the Client Communication SMS program.
Data We Collect
· Mobile number, country, carrier (where available)
· Consent records (opt-in, opt-out, timestamps, keyword used)
· Message content you send to us, delivery status, and engagement (e.g., replies)
· Optional profile data provided during signup (e.g., name, account/customer ID, preferences)
How We Use Your Data
· To send and receive SMS, verify consent, and provide customer support
· To secure the service and prevent spam/abuse or fraud
· For analytics to improve message timing and relevance
· If marketing program: to send promotions and measure performance
Sharing
· With service providers (messaging platforms, carriers) to operate the program and as required by law
· We do not sell your personal data and do not share it for third-party advertising unrelated to this program
Retention
We retain SMS program data only as long as necessary to operate the program and meet legal/compliance obligations, after which we delete or de-identify it.
Your Choices
· Text STOP to opt out at any time. Text HELP for help.
· Contact sms@branchprop.com to access, correct, or delete your data, subject to applicable law.
Security
We implement reasonable technical and organizational safeguards to protect personal data processed for the SMS program.
Contact
3340 Peachtree Road
Suite 2775
Atlanta, GA 30326
United States
Email: sms@branchprop.com — Phone: (404) 832-8900
Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted at this page with an updated “Last updated” date.
